Last updated: September 2026
Below are answers to common questions about Puretress Hair, our services, and our proprietary AR technology. If you have a question not answered here, please contact us directly.
Puretress Hair Pte Ltd is an AR-integrated hair replacement studio in Singapore, located at The Adelphi. We provide premium, natural-looking hair systems tailored to your unique features and lifestyle. Our combination of skilled craftsmanship, personalized consultation, and 2D augmented reality technology sets us apart in the Singapore hair replacement industry.
Our AR (Augmented Reality) hair try-on is a proprietary technology that allows you to preview how different hairstyles will look on you in real-time, using your device's camera. It works entirely within your browser — no app download required, no data storage, and complete privacy. This modern approach brings AR innovation to Singapore's hair replacement industry.
No, we do not store any camera data whatsoever. Puretress Hair's proprietary AR hair try-on technology is designed with privacy as its foundation. All processing happens locally within your browser using Google's MediaPipe Face Mesh technology — no images, videos, or camera data is ever transmitted to our servers or stored anywhere.
Here's how our privacy-first AR works:
This aligns with Singapore's Personal Data Protection Act (PDPA) and our commitment to user privacy. For complete details, please review our Privacy Policy.
Yes, we recommend booking a free consultation before proceeding with any hair replacement service. During the consultation, we'll assess your needs, discuss options, and design a personalized solution for you. Consultations can be booked through WhatsApp, email, or by visiting our studio.
Puretress Hair offers three carefully designed hair replacement packages to suit different needs and budgets:
All three packages include our proprietary AR hair try-on preview, complimentary consultation, and personalized service. During your free consultation, our founder Jenny will help you choose the package that best fits your unique features, lifestyle, and budget.
Visit our Services page for more details, or learn more about Jenny's expertise.
The lifespan of a hair system depends on factors such as the type of system, quality of materials, your daily activities, and how well it's maintained. Generally, our hair systems last between 3 months to 1 year with proper care. We provide ongoing maintenance services to help extend the lifespan of your system.
Yes! Modern hair systems are designed to be durable and versatile. You can shower, swim, exercise, and go about your daily life normally. However, we recommend certain care practices to protect your system from harsh chemicals, excessive heat, and physical damage. We'll explain these practices during your consultation.
Yes, achieving a completely natural, undetectable look is our specialty at Puretress Hair. Every hair system is meticulously crafted to blend seamlessly with your existing hair, skin tone, and facial features. We use premium materials, precise color matching, and skilled techniques honed over years of experience.
Our founder Jenny Ng brings over 10 years of expertise in the hair industry, with more than 4 years specialising exclusively in hair replacement in Singapore. Her deep understanding of hair, scalp anatomy, and aesthetic proportions ensures your hair system looks and feels completely natural — not just to others, but to you.
Want to see for yourself before your consultation? Try our AR Hair Try-On feature to visualize different styles instantly, or read more about our approach.
Pricing varies based on the package you choose (LITE, PREMIUM, or EXCLUSIVE), the type of hair system, and the level of customization needed. We provide a detailed quote during your free consultation. All consultations are complimentary, so you can explore your options without any obligation.
In addition to hair replacement, we offer a range of salon services, including:
These services complement your hair replacement journey and help maintain the quality of your hair system.
To keep your hair system looking its best, we recommend regular maintenance appointments. Our team will inspect, clean, and re-fit your system as needed. Maintenance frequency depends on your system type and lifestyle, but most clients visit us every 4-6 weeks.
We accept a variety of payment methods for your convenience:
Yes, we understand that schedules can change. We ask that you provide reasonable notice for cancellations or rescheduling — ideally at least 24 hours in advance. This helps us accommodate other clients who may be waiting for an appointment.
Yes, Puretress Hair proudly serves clients of all genders across Singapore. We understand that hair loss affects individuals differently — whether caused by genetics, medical conditions, aging, or lifestyle factors — and impacts each person's confidence in unique ways.
For men, we offer hair replacement solutions for common concerns including receding hairlines, thinning crown areas, and complete hair loss. Our systems are designed to look completely natural, whether you prefer a subtle enhancement or a bold new look.
For women, we specialise in solutions for thinning hair, hair loss due to medical treatments, and volume enhancement. We understand the emotional impact hair loss can have and provide personalised, discreet service in a comfortable environment.
Our AR hair try-on technology allows both men and women to preview different styles before booking a consultation. Explore our services or try our AR feature to see what's possible.
Puretress Hair is conveniently located in the heart of Singapore's Civic District at The Adelphi, a premium mixed-use development along Coleman Street. Our studio is easily accessible by MRT (nearest stations: City Hall MRT and Clarke Quay MRT), and we're within walking distance from Raffles City, Funan Mall, and the National Gallery.
Getting to us is easy — whether you're in Orchard, Marina Bay, or anywhere in Singapore. We recommend booking a consultation via WhatsApp before your visit to ensure our specialist is available for you.
We're happy to answer any additional questions you may have. Feel free to reach out to us through WhatsApp, email, or by visiting our studio during business hours.